Refund Policy

Introduction

At Webbespoken, your satisfaction is important to us. We understand that trying a new platform is a commitment, and we want you to feel confident in your decision. That's why we offer a 14-day, full money-back guarantee on your first website subscription.

This policy is designed to give new customers a risk-free opportunity to explore Webbespoken and determine if it's the right fit for their needs.

Eligibility for a Refund

You are eligible for a full refund under the following conditions:

You are a new customer.
The refund request pertains to your first website subscription.
You cancel your subscription within 14 calendar days of your original purchase.

Refunds are not available for:

Renewals or recurring subscription charges.
Subsequent purchases after your first subscription.
Add-on services, such as custom development or professional service fees.
Accounts that have been suspended or terminated for violations of our Terms of Service.

Request for a Refund

To receive a refund, simply cancel a subscription by signing in to your Webbespoken account and pressing the “Cancel Subscription” button from the website's dashboard within 14 days of your original purchase.

No additional action is required — our system will automatically recognize your eligibility and process the refund.

If you experience any issues while canceling or do not receive confirmation of your refund, please contact our support team at support@webbespoken.com.

Cancellations After 14 Days

You may cancel your subscription at any time through your website's dashboard; however, cancellations made after the 14-day window will not be eligible for a refund. Your subscription will remain active through the end of your current billing cycle.

Discretionary Refunds

Outside of the terms outlined above, Webbespoken may, at its sole discretion, consider refunds on a case-by-case basis. Discretionary refunds are not guaranteed and are not an entitlement.

Changes to this Refund Policy

We reserve the right, at our sole discretion, to update, change or replace any part of these Refund Policy without prior notice to you. Any changes and clarifications will take effect immediately upon their posting on our platform.

We encourage you to review this page periodically for the latest information. We will notify users of significant changes via email or through our platform.

Contact

Questions about the Refund Policy should be sent to us using the contact form. Alternatively, you may write to us directly via email to legal@webbespoken.com or via mailing address:

Webbespoken Technologies Inc.
34A-2755 Lougheed Hwy
Suite 185
Port Coquitlam, B.C. V3B 5Y9
Canada