Introduction

Webbespoken Technologies Inc. and its affiliates (collectively “Webbespoken”, “we”, “us” or “our”) collect, use, and share information in connection with your use of our platform, products, and services. This Privacy Policy does not apply to information users may process when using our platform, products, and services.

We may collect and receive information about users (collectively "users", "you", or "your") of our platform, products, and services from various sources, including:

  1. Information you provide through your user account (your "Account") if you register for our services on our platform;
  2. Your use of our platform, products, and services;
  3. And from third-party websites, services, and partners.

Information We Collect

Account Registration: When you register for an account, we may ask for your contact information, which includes items such as your name, company name, address, email address, and telephone number.

Payment Information: When you add your payment information to your account, that information is directed to our third-party payment processor. We do not store your payment information on our systems; however, we have access to, and may retain, customer information through our third-party payment processor.

Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

Cookies and Other Tracking Technologies: We gather certain information automatically and store it in log files. In addition, when you use our platform, products and/or services, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of features of our platform, frequency of visits, and other information related to your interactions with our platform. We may track your use across different websites and services.

Third-Party Accounts: If you choose to link our platform, products, or services to a third-party account, we will receive information about that account, such as your authentication token from the third-party account, to authorize linking. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.

Third-Party Partners: We may also receive publicly available information about you from our third-party partners and combine it with data that we have about you.

Cookies Policy

Cookies contain a small amount of information that allows our web servers to recognize you and enhance your experience by remembering your preferences and tracking website usage.

A cookie may be set on your computer or device when you use or access our platform, and services which may include internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL.

You can disable cookies in your browser settings, but some website features may not function properly.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our platform, products, and services;
  • Improve, personalize, and expand our platform, products, and services;
  • Understand and analyze how you use our platform, products, and services;
  • Develop new products, services, features, and functionality;
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our platform, products, and services, and for marketing and promotional purposes;
  • Process your transactions;
  • Find and prevent fraud; and
  • For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

Your Privacy Rights

You may, at any time, view the personal information we store about you from accessing your account.

You may, at any time, update or request corrections to inaccurate information stored in our system.

You may request all your data be deleted from our systems at the same or after account cancellation.

You may unsubscribe from marketing communications at any time.

Data Sharing

Vendors and Service Providers: We may share information with third-party vendors and service providers that provide services on our behalf. Such services include helping our platform, products, and services for promotional and/or marketing purposes, or in providing you with information relevant to you such as product announcements, software updates, special offers, or other information.

Aggregate Information: Where legally permissible, we may use and share information about users with our partners in an aggregated or de-identified form that can't reasonably be used to identify you.

Analytics: We use analytics providers such as Google Analytics. Google Analytics uses cookies to collect non-identifying information. Google provides some additional privacy options regarding its Analytics cookies at https://policies.google.com/technologies/partner-sites.

As Required By Law and Similar Disclosures: We may also share information to

  1. Satisfy any applicable law, regulation, legal process, or governmental request;
  2. Enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof;
  3. Detect, prevent, or otherwise address fraud, security, or technical issues;
  4. Respond to your requests; or
  5. Protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

With Your Consent: We may share information with your consent.

Other Third-Parties: We do not sell your data to third parties.

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so. For example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible, (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

Data Security

We are committed to protecting your information. To protect your personal information, we use secure servers and encryption to safeguard your personal data.

We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.

Changes to this Privacy Policy

We reserve the right, at our sole discretion, to update, change or replace any part of this Privacy Policy without prior notice to you. Any changes and clarifications will take effect immediately upon their posting on our platform.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact

Questions about the Privacy Policy should be sent to us using the contact form. Alternatively, you may write to us directly via email to legal@webbespoken.com or via mailing address:

Webbespoken Technologies Inc.
34A-2755 Lougheed Hwy
Suite 185
Port Coquitlam, B.C. V3B 5Y9
Canada

Got Questions?

We are ready to assist you with any questions about our privacy policy. Let's get you started on the right track.

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